Friday, 24 June 2011

Customer Service contact details

Support contact channels have been restored for customer correspondence as below, please contact the appropriate channel for a resolution on your query:

Domains (renewals, transfers, registry info, delegation): domains@distributeit.com.au
Accounts (billing, client data/lists, prepaid credit): accounts@distributeit.com.au
Support (tech support on hosting, email, dns, ssl, sms): support@distributeit.com.au
Reseller Support (API, VPS): resellersupport@distributeit.com.au

Please be aware there are delays in response due to the number of queries incoming and the size of the service uptime restoration ahead.