Support contact channels have been restored for customer correspondence as below, please contact the appropriate channel for a resolution on your query:
Domains (renewals, transfers, registry info, delegation): firstname.lastname@example.org
Accounts (billing, client data/lists, prepaid credit): email@example.com
Support (tech support on hosting, email, dns, ssl, sms): firstname.lastname@example.org
Reseller Support (API, VPS): email@example.com
Please be aware there are delays in response due to the number of queries incoming and the size of the service uptime restoration ahead.