Wednesday, 29 June 2011

Service notification sent to DistributeIT partners with pre-paid credits

The following notification has just been sent to DistributeIT partners with pre-paid credits.  

As a result of widespread and significant inconsistencies that have been identified within the DistributeIT partner pre-paid credit balances, we have set all partners credit balances to ZERO. We will then start to reconcile accounts and once completed we will then re-instate correct pre-paid credit balances.

We will make best commercial endeavours to complete this reconciliation within one calendar month, however it is dependent on the completeness of the available data.

We ask all partners to pay per transaction for services such as domain name renewals, using credit cards during this reconciliation process.

DistributeIT partners using the API (including WHMCS) will need to insert their credit card details, deductions per transaction made through this API will be processed at the normal wholesale rate.

We sincerely apologise for any inconveniences that this may cause. Any enquiries regarding this notification, please email