Below is an overview of the current status and submission methods of domain name renewals, registrations and transfers for .au domains and .com/.net/.org/.biz/.info domains. If you find anything is not working as described below, please supply feedback to feedback@distributeit.com.au.
Renew .au domains
Automatic processing is offline. For urgent requests, manual processing is available by contacting DistributeIT support team on 1300 711 044 or via domains@distributeit.com.au. If it is urgent please ring as we are currently inundated with tickets and processing time is slower than usual.
Register .au domains
Online – You can register domain names through the Partner Console or directly through the API/WHMCS module. Orders placed get processed via our workflow system, and you can track progress via the Partner Console. If you have problems, please email feedback@distributeit.com.au with the details of the domain transferring and any errors encountered.
Transfer .au domains
Online – You can submit a transfer request through the Partner Console or directly through the WHMCS/API module. Renewals for inbound transfer requests if requested should be operational. If you have problems, please email feedback@distributeit.com.au with the details of the domain transferring and any errors encountered.
Register .com, .net, .org, .info, .biz, .asia, .mobi domains
Online – You can register domain names through the Partner Console or directly through the API/WHMCS module. Orders placed are processed via our workflow system, and you can track progress via the Partner Console. If you have problems, please email feedback@distributeit.com.au with the details of the domain transferring and any errors encountered.
Transfer .com, .net, .org, .info, .biz, .asia, .mobi domains
Online. You can submit a transfer request through the Partner Console or directly through the WHMCS/API module. If you have problems, please email feedback@distributeit.com.au with the details of the domain, account request and any errors encountered.
Renew .com, .net, .org, .info, .biz, .asia, .mobi domains
Online. These domains can be renewed through the sub-accounts for each of your customers. Please note that until Wednesday 13/07/11, renewal requests will be processed at your retail prices, with any difference between retail and wholesale rates being credited to your commission account. If you have problems processing transactions, please email feedback@distributeit.com.au with the details of the domain, account request and any errors encountered.
