We have had a number of queries from resellers about logging in to their control panel and administering their services. In the partner console, there are 3 different levels of login, each offering a different level of administration.
Partner Console/Reseller master level login
This level of login will allow you to access all domains and sub-accounts that belong to you, as well as enable you to control theming/branding (for whitelabel) or API (for WHMCS/API) reseller settings. This should be the primary login that you use when administering your reseller account. The username and password for this login will be supplied to you, if you are unsure of these details you can contact the reseller support team for assistance.
Resellers can log in at this level via: https://theconsole.distributeit.com.au/reseller
Account level login
This level of login will allow you access to administer domain names that exist in your personal wholesale account. There is no access to domains that are in your sub-accounts belonging to your end-users. Any invoices under this account will be charged directly to you at your wholesale rates. The username and password for this level of administration is the same as your master level login, and you are able to update the password for your account online, or reset if you are unsure of your login using the “forgot account password” link.
This level of login is also available to whitelabel/template end-users, if you allow them to log in and manage services. See http://support.distributeit.com.au/category/integration/template-whitelabel for further information on using the white-label template solution for your end users.
Resellers can log in at this level via: https://theconsole.distributeit.com.au/
Resellers' end users can log in at this level via their partnerconsole host name.
Domain level login
This level of login will allow you access to administer your domain name and/or hosting services. There is no access to change account level details, or to access invoices on the account. An example of how to use this login would be to provide it to a website designer, who needs administrative level access, but who should not be able to view/change account level contact details. The usernames for this level of console login are available to be retrieved at the account level, or can be recovered from the “forgot domain password” link on the login page.
Resellers can log in at this level via: https://theconsole.distributeit.com.au/
Resellers' end users can log in at this level via their partnerconsole host name.
