Friday 8 July 2011

Scheduled release of Domain Renewal Processes on the Partner platform

As you know, DistributeIT domain names have been imported into Netregistry Group’s Partner Console for ongoing management. During the initial migration, all active partner accounts and domain names were imported, giving resellers access to administer their domain names and provide services to their clients.

The next key step in bringing functionality to the new platform is to launch the renewal processes.

The domain renewal process has been scheduled to run at: Wednesday 13th July

Before then you will need to contact reseller support for manual renewal of domain names. After the renewal process has run you will be able to renew your domain names through your reseller portal, until this time for urgent renewals please contact the reseller support team on support@distributeit.com.au or call 1300 711 044.

Before the process occurs, there is important information that you need to be aware of, so you can configure your account to work in a way that is best suited to your needs. When the domain renewal process goes live, email reminders for domain renewals will be generated for all domains that are within 89 days of expiration. The configuration of your reseller account will determine whether these emails are sent by DistributeIT directly to you or White-labelled to be sent from you to your end-users.

All DistributeIT partners should have received an email about configuring their reseller accounts in preparation for this schedule.  If you have failed to receive this email please contact reseller support at support@distributeit.com.au or call 1300 711 044.