Thursday 7 July 2011

Important Outage Notification for Shared Hosting Accounts - Phase 2 of the Technical Migration



As you may be aware from previous notifications, the Netregistry Group are migrating all DistributeIT (and it's retail arm Click 'n Go) hosting services onto our secure cloud clustered, load-balanced hosting infrastructure – a system housed at the Global Switch data centre, the largest in the Southern hemisphere. 
Phase 2 of this migration will see a physical relocation from the previous DistributeIT data centre in Melbourne to Netregistry Group's data centre (Global Switch) in Sydney. During this time there will be an expected downtime of approximately 4 hours for shared hosting clients. It is important to note that this maintenance will impact both reseller hosting accounts and end-user accounts. 
Shared Hosting Servers that are being Migrated
If you are currently hosted on the following DistributeIT Plesk shared hosting servers, you will be affected by this outage whilst they are migrated onto Netregistry Group's infrastructure. 

  • Plesk 1
  • Plesk 2
  • Plesk 3
  • Lahar
  • Avalanche
  • Torrent
  • Tornado
  • Storm
  • Volcano
  • Whirlwind


Expected downtime: Up to 4 hours during the outage window stated below.

Outage Window: 1am - 8am Friday 8th July, 2011 (AEST)

NOTE: Customers previously hosted on the servers Hurricane, Drought, Blizzard and Cyclone who have received free Netregistry hosting products will NOT be impacted as a result of this maintenance.
We sincerely apologise in advance for any inconvenience caused as a result of this relocation, however as you can appreciate it is required to ensure shared hosting clients are provided a stable hosting infrastructure long term.
DistributeIT Partners
The Partner Console reseller platform and control panel will not be impacted during this maintenance, and will continue to function. As per previous notifications, you can login here: https://theconsole.distributeit.com.au/reseller/

Click 'n Go Clients
The console control panel will not be impacted during this maintenance, and will continue to function. As per previous notifications, you can login via: www.clickngo.com.au